Helpdesk Services

It's More Than Just Tech Support

Comprehensive Helpdesk Services

Technical Support

If you need assistance with any of your tech, you can contact us by phone or email for immediate assistance.

Security Compliance

We'll keep your network safe, as well as keep you in compliance with any standards needed for your business.

Patching and Updating

We'll manage your patches and updates, keeping your software and operating systems up to date and secure.

24/7/365 Monitoring

Technicians in our Network Operations Center will discover and act upon an outage before you even notice it.

Tune-Ups

We'll remotely perform a tune-up of all of your computers once per month to keep them running fast.

Virus Protection

Our automated virus and ransomware protection will keep you safe from dangerous viruses and spyware.

/7
Active Monitoring

We monitor your network 24 hours per day, 365 days per year - and we immediately take action if we discover a problem.

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24/7
%
Uptime SLA

We guarantee that your network will be up no less than 99.99% of the time - we even include it in our contracts.

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99.99%
Burning the midnight oil? So are we.

After Hours
Emergency Support

If you need emergency assistance after hours – we’ve got you covered. as an Apollo Networks client, you’ll have access to our 24\7 emergency support hotline in addition to the normal tech support number. You won’t need to wait until the morning to get assistance if there’s an outage. We’re here to make your day (or night) easier.